Consumer Satisfaction in Automobile Industry - Miladian, Hossein
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Automobile markets are suffering from such competition. They have to believe consumers as the core concept of their business; consumer satisfaction is what guarantees the future of the automobile market and it is achievable by an adoption between their services / products and the consumers needs. The purpose of this study is to provide a better understanding of the satisfaction levels among consumers and how manufacturers can improve their product (automobile). To reach this purpose we have studied different models.

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Produktbeschreibung
Automobile markets are suffering from such competition. They have to believe consumers as the core concept of their business; consumer satisfaction is what guarantees the future of the automobile market and it is achievable by an adoption between their services / products and the consumers needs. The purpose of this study is to provide a better understanding of the satisfaction levels among consumers and how manufacturers can improve their product (automobile). To reach this purpose we have studied different models.
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Autorenporträt
He received his PH.D in Commerce field. He is assistance proffessor in Management Depaertment, Sarvestan Branch,Islamic Azad University, Sarvestan, Islamic Republic of Iran.