There has been much speculation about the introduction of the contract culture in the public services and its consequences for those involved (including service users). This book, which is based on original research, sets out to examine the impact of contracts in three areas of the public service: health, social services, and other government activities. These findings are set in the context of policy development for the public sector as a whole. Detailed case studies in selected areas reveal the varying different patterns that have emerged. A study of the attitudes of those involved…mehr
There has been much speculation about the introduction of the contract culture in the public services and its consequences for those involved (including service users). This book, which is based on original research, sets out to examine the impact of contracts in three areas of the public service: health, social services, and other government activities. These findings are set in the context of policy development for the public sector as a whole. Detailed case studies in selected areas reveal the varying different patterns that have emerged. A study of the attitudes of those involved illuminates the different perspectives of participants. In the concluding chapters the authors review the policy implications of the study and identify likely future developments.What are the implications of the contract culture and its introduction into Britain's public services, for both the providers and users of services? The authors compare and contrast local government, health, and social care services, arguing that these changes involve a fundamental break with past understandings of public services management. This new study, based on original research in the field, examines the situation on the ground and identifies the prospects for future action.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Nicholas Deakin is Professor of Social Policy and Administration, University of Birmingham. He has been Private Secretary to Minister of State 1962-3; Head of Central Policy Unit, GLC, 1972-80; Scientific Advisor, Department of Health, 1986-91; Vice-Chairman, Social Affairs Committee, ESRC, 1984-6; Chair, Social Policy Association, 1989-92.
Inhaltsangabe
Preface Introduction 1.: The Experience of Change in the UK Public Service 2.: Understanding the Process of Public Service Management Change 3.: The Introduction of Contracts 4.: The Research Investigation 5.: Structures for and of Contracting 6.: Markets 7.: Managing Contracts 8.: The Context of Change 9.: The Contract Revolution: The International Experience 10.: Conclusion Appendix 1: Analysing Contracts Appendix 2: Attitudes References
Preface Introduction 1.: The Experience of Change in the UK Public Service 2.: Understanding the Process of Public Service Management Change 3.: The Introduction of Contracts 4.: The Research Investigation 5.: Structures for and of Contracting 6.: Markets 7.: Managing Contracts 8.: The Context of Change 9.: The Contract Revolution: The International Experience 10.: Conclusion Appendix 1: Analysing Contracts Appendix 2: Attitudes References
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