Diana Deibel, Rebecca Evanhoe

Conversations With Things

UX Design for Chat and Voice

• Broschiertes Buch

Produktbeschreibung

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating-sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered-because everyone deserves to be understood, especially you.

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Produktdetails

• Verlag: Rosenfeld Media
• Seitenzahl: 322
• Erscheinungstermin: 20. April 2021
• Englisch
• Abmessung: 229mm x 152mm x 17mm
• Gewicht: 469g
• ISBN-13: 9781933820262
• ISBN-10: 1933820268
• Artikelnr.: 61346468

Autorenporträt

Diana Deibel, Design Director at Grand Studio in Chicago, is a Brazilian-American award-winning writer and VUI designer with a background in fictional dialogue. She has designed multi-channel voice-first products, chatbots for healthcare, insurance and HR operations, smart speaker skills, and large IVR systems. She is a national speaker and VUI consultant who has set up voice practices for Fortune 100 companies, among others. In addition to conversational design, she has written and produced for a variety of networks and creatives including "Animal Planet" and "Blue Man Group". She co-created two TV pilots, now in pre-development with One Bowl Productions, and has had several plays produced with the Modern-Day Griot Theatre Company in Brooklyn (under the name Diana de Souza). She loves learning, puns, and leading workshops on dialogue to help others find their voices.