Courageous Auditing - Rees, Kathy
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A Lot More EQ, and a Lot Less Compliance? The role of an auditor is not for the faint hearted. Some people fear us for the changes we may advocate, the costs sometimes associated with picking up inconsistencies and errors in how things are done according to 'what's right', and others may see us as nothing more than a terrible nuisance. In whatever way we are viewed whether by managers, junior staff members, or trainers, our role is increasingly important in the world of non-for-profits, government agencies, and health services. What has become apparent for many of us in this industry, is that…mehr

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Produktbeschreibung
A Lot More EQ, and a Lot Less Compliance? The role of an auditor is not for the faint hearted. Some people fear us for the changes we may advocate, the costs sometimes associated with picking up inconsistencies and errors in how things are done according to 'what's right', and others may see us as nothing more than a terrible nuisance. In whatever way we are viewed whether by managers, junior staff members, or trainers, our role is increasingly important in the world of non-for-profits, government agencies, and health services. What has become apparent for many of us in this industry, is that some outdated thinking has failed to develop our emotional intelligence as we go about our work. Fear is what holds back critical thinking and common sense. Fear of making mistakes, and not crossing off the right points on a checklist, regardless of how effective they are, is the difference between someone keeping their job or not in some instances. Fear is also the reason for change being slow to take hold where it is often needed the most. This book will make you think, and rethink everything you thought you knew about the profession of auditing.
Autorenporträt
As a longstanding auditor and assessor, Kathy Rees brings her wide-ranging experience with directing and managing companies and services in the disability and human services sectors into her work. She is not interested in a standard 'tick-box' audit or assessment; instead, her passion is in strengthening the 'back of house' functions of an organisation so that it is better equipped to meet the needs of its clients, regardless of who they are or what they require. Kathy uses her knowledge and experience to work with organisations that aim to meet - and exceed - the Human Services Quality Standards and NDIS Practice Standards as well as ISO 9001:2015. This approach extends to her experience on the other side of the table in preparing for the audits of her Registered Training Organisation, as well as the audits of the service she managed for her disabled daughter for over twenty years. Kathy works with people who are interested in auditing as a career, as well as those who want further guidance as they commence on their auditor journey. She helps people to understand what is actually involved with being a professional and respected auditor and spends time demystifying the types of practices that the auditor will need to implement along the way. She is a speaker at conferences and seminars and runs workshops on auditing practices for people who want to know more. Kathy is an avid researcher and project manager who believes that an auditor's humour, optimism, and stewardship actively contribute towards purposeful outcomes for the organisations that they audit.