Crash Course in Reference - Ford, Charlotte
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This introductory book is a basic review of reference services in public libraries. It includes tips on locating resources in both print and online formats, makes suggestions for purchases and maintenance of the reference collection, reviews the ethical aspects of providing information to all patrons, and provides information on how to join a network of reference librarians who can assist you when you cannot find an answer. A basic explanation of reference services for those with little formal LIS training working in small rural libraries or others who have been working in other areas and wish…mehr

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Produktbeschreibung
This introductory book is a basic review of reference services in public libraries. It includes tips on locating resources in both print and online formats, makes suggestions for purchases and maintenance of the reference collection, reviews the ethical aspects of providing information to all patrons, and provides information on how to join a network of reference librarians who can assist you when you cannot find an answer. A basic explanation of reference services for those with little formal LIS training working in small rural libraries or others who have been working in other areas and wish to brush up on their skills, this author provides an introduction to reference services including search strategies.
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Autorenporträt
Charlotte Ford is an Assistant Professor in the School of Library and Information Science at San Jose State University. She holds a BA degree from Earlham College and a MLS and PhD from Indiana University. She has reference library experience in Bogota, Colombia and Birmingham-Southern College in Birmingham, Alabama.