Use psychology to tap into your customers' inner narratives in order to create brand stories that really resonate.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Pat Jordan is a global brand consultant, academic and government advisor based in London, UK. As founder of The Worldwide Psychology Company, he advises the private sector and governments on issues of branding, marketing and strategy based on customer insights. As an academic, he is currently Professor of Design Psychology at Middlesex University and Professor of Branding at CEDIM, Mexico. He is a speaker and guest lecturer, speaking at conferences such as Forrester Marketing Forum, The Marketing Meet Up and the Market Research Society's Conference.
Inhaltsangabe
Section ONE: Stories and Identities Chapter 01: Why stories are important Chapter 02: How stories can speak to customers' identities Chapter 03: How to find and understand customers' desired identities Section TWO: Archetypes Chapter 04: Archetypes and how to use them for market segmentation Chapter 05: How brands can use archetypes to tap into customers' desires Section THREE: Methods and Processes Chapter 06: User requirements Chapter 07: Branding and brand attributes Chapter 08: Creating and using personas Chapter 09: Measuring and evaluating success
Section ONE: Stories and Identities Chapter 01: Why stories are important Chapter 02: How stories can speak to customers' identities Chapter 03: How to find and understand customers' desired identities Section TWO: Archetypes Chapter 04: Archetypes and how to use them for market segmentation Chapter 05: How brands can use archetypes to tap into customers' desires Section THREE: Methods and Processes Chapter 06: User requirements Chapter 07: Branding and brand attributes Chapter 08: Creating and using personas Chapter 09: Measuring and evaluating success
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