Norman MacLeod (Cathay Pacific Airways, Hong Kong, China)

Crew Resource Management Training

A Competence-based Approach for Airline Pilots

• Broschiertes Buch

Produktbeschreibung

The book provides a data-driven approach to real-world CRM applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking to understand how worker performance acts as a buffer against failure. Those in the aviation industry will benefit from the alternative approaches to training and organisational design.

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Produktdetails

• Verlag: Taylor & Francis Ltd
• Seitenzahl: 328
• Erscheinungstermin: 29. Mai 2023
• Englisch
• Abmessung: 234mm x 156mm x 18mm
• Gewicht: 500g
• ISBN-13: 9780367687328
• ISBN-10: 0367687321
• Artikelnr.: 67825174

Autorenporträt

Norman MacLeod has been involved in different aspects of training design and delivery in aviation since 1977. He has designed, delivered and trained trainers in the field of CRM since 1989. He has worked in all types of aviation, including rotary wing, business jets, low-cost carriers and legacy airlines. Most recently, he was the Human Factors Manager for Cathay Pacific Airways in Hong Kong. He has spoken at numerous conferences and published articles in CAT Journal.

Inhaltsangabe

1. Why a 'Competence
based' Approach to Crew Resource Management Training? 2. Thinking about Failure 3. A Systems Model of Aviation 4. On Being Human
Frailties, Vulnerabilities and Their Effect on Performance 5. Doing Normal Work
Processes at Level 1 6. Error as Performance Feedback 7. Acting in the Public Domain
Collaboration to Achieve Operational Goals 8. Communication 9. Organisational Factors
Level 3 10. Facilitating Aviation
Decision
Making at Level 4 11. Training for Competence 12. Assessment of Performance