Crisis Communications

Lessons from September 11
Herausgeber: Noll, Michael A.

• Broschiertes Buch

Produktbeschreibung

Building on the events and lessons of September 11, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

Produktdetails

• Verlag: Rowman & Littlefield Publishers
• Seitenzahl: 254
• Erscheinungstermin: 28. November 2003
• Englisch
• Abmessung: 229mm x 152mm x 15mm
• Gewicht: 418g
• ISBN-13: 9780742525436
• ISBN-10: 0742525430
• Artikelnr.: 21848432

Autorenporträt

A. Michael Noll is a professor at the Annenberg School for Communication at the University of Southern California. He is also affiliated with the Columbia Institute for Tele-Information at Columbia University's Business School and the Media Center at New York Law School.

Inhaltsangabe

Chapter 1 Foreword Chapter 2 Preface Chapter 3 Introduction Chapter 4 The
Functions and Uses of Media during the September 11 Crisis and Its
Aftermath Chapter 5 Diffusion of News of the September 11 Terrorist Attacks
Chapter 6 Civic Actions after September 11: A Communication Infrastructure
Perspective Chapter 7 Communication during the World Trade Center Disaster:
Causes of Failure, Lessons, Recommendations Chapter 8 Response,
Restoration, and Recovery: September 11 and New York City's Digital
Networks Chapter 9 The Social Dynamics of Wireless on September 11:
Reconfiguring Access Chapter 10 The Telephone as a Medium of Faith, Hope,
Terror, and Redemption: America, September 11 Chapter 11 A Content Analysis
of American Network Newscasts before 9/11 Chapter 12 Something's Happened:
Fictional Media as a Recovery Mechanism Chapter 13 September 11 in Germany
and the United States: Reporting, Reception, and Interpretation Chapter 14
The Internet as a News Medium for the Crisis News of Terrorist Attacks in
the United States Chapter 15 The Internet and the Demand for News: Macro-
and Microevidence Chapter 16 History and September 11: A Comparison of
Online and Network TV Discourses Chapter 17 From Disaster Marathon to Media
Event: Live Television's Performance on September 11, 2001 and September
11, 2002 Chapter 18 Globalization Isn't New, and Antiglobalization Isn't
Either: September 11 and the History of Nations Chapter 19 Is There a bin
Laden in the Audience? Considering the Events of September 11 as a Possible
Boomerang Effect of the Globalization of U.S. Mass Communication