Crisis-Ready Teams - Waller, Mary; Kaplan, Seth
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"Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance, to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power…mehr

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Produktbeschreibung
"Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance, to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership"--
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Autorenporträt
Mary J. Waller is Senior Research Scholar at the College of Business at Colorado State University. Prior to completing her Ph.D., she worked in petroleum, aviation, and software development. She is the recipient of the 2024 Joseph A. McGrath Lifetime Achievement Award from the Interdisciplinary Network for Group Research (INGRoup).Seth Kaplan is Professor of Psychology at George Mason University. His research explores individual and team performance in high-reliability contexts.