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People working in high-risk environments need to be sensitive to others' reactions to critical stress. Critical incident stress management (CISM) is now a well-established method in crisis intervention and one that is needed within aviation. This book describes the various methods and elements of the CISM model, as well as their interventions.

Produktbeschreibung
People working in high-risk environments need to be sensitive to others' reactions to critical stress. Critical incident stress management (CISM) is now a well-established method in crisis intervention and one that is needed within aviation. This book describes the various methods and elements of the CISM model, as well as their interventions.
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Autorenporträt
Since 1997 Jörg Leonhardt has been working for the German Air Traffic Control Services (DFS). His main responsibilities are Critical Incident Stress Management (CISM) and Human Factors in the Safety Management Division. Joachim Vogt is Associate Professor for Work and Organisational Psychology at Copenhagen University. He is a Fellow of the German Psychology Association, the British Association of Cognitive Neuroscience, and the European Association for Aviation Psychology.