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Informed by the scholarly and practical viewpoints of a myriad of internationally recognised experts, this engaging and timely volume poses a set of pertinent questions that cover critical and contemporary sustainability issues in hospitality and tourism and proposes actionable solutions.
Embellished with informative tables, diagrams and photographs, key questions and debates are discussed from a variety of angles with proposed solutions by industry practitioners, academics and consultants belonging to the Hospitality Net World Panel on Sustainability in Hospitality. Designed to facilitate contemporary discussion and debate, this book presents constructive dialogues which are designed to lead to action within the hospitality industry and education.
Key questions cover the following topics:
- Major contemporary sustainability challenges - e.g. climate change, biodiversity loss, impacts of pandemics, water scarcity, human right risks.
- Specific hospitality functions or departments - e.g. food and beverage, engineering, health and safety, guest relationship, finance, purchasing, human resources.
- Strategic issues related to marketing and stakeholder relationships - e.g. sustainability working groups, return on sustainability investment, marketing and reporting sustainability, certification, supplier relationship, engaging guests.
This book is an essential reading for students and academics in the field of hospitality and tourism management, as well as industry professionals searching for answers to the challenges they face in enacting sustainability in their business.
Embellished with informative tables, diagrams and photographs, key questions and debates are discussed from a variety of angles with proposed solutions by industry practitioners, academics and consultants belonging to the Hospitality Net World Panel on Sustainability in Hospitality. Designed to facilitate contemporary discussion and debate, this book presents constructive dialogues which are designed to lead to action within the hospitality industry and education.
Key questions cover the following topics:
- Major contemporary sustainability challenges - e.g. climate change, biodiversity loss, impacts of pandemics, water scarcity, human right risks.
- Specific hospitality functions or departments - e.g. food and beverage, engineering, health and safety, guest relationship, finance, purchasing, human resources.
- Strategic issues related to marketing and stakeholder relationships - e.g. sustainability working groups, return on sustainability investment, marketing and reporting sustainability, certification, supplier relationship, engaging guests.
This book is an essential reading for students and academics in the field of hospitality and tourism management, as well as industry professionals searching for answers to the challenges they face in enacting sustainability in their business.
'Sustainability is an undeniably critical factor in the future and prosperity of all businesses - particularly hospitality - and we have a duty to protect the ecosystems and communities in which we serve. This book asks the challenging questions that we must all reflect on, while also providing practical advice and informed guidance from over 60 specialists from the sustainability and hospitality worlds. This is crucial reading for hospitality students, practitioners and leaders alike as we all seek to achieve net positive hospitality.'
Glenn Mandziuk, Chief Executive Officer, Sustainable Hospitality Alliance
'Although the pandemic presented a harsh reset for the world, it was also a positive catalyst in encouraging people to view sustainability as an essential consideration in their everyday lives and lifestyle choices. What we are witnessing is an evolution of travel, and it has never been so important for the hospitality industry to work together collectively and learn from each other. This latest book by Dr Legrand, Dr Kuokkanen and Dr Day provides us with a valuable and well-researched resource from the top experts in the field to help guide us to make better choices and prioritise a more holistic commitment to protecting the planet.'
Brenda Collin, Executive Vice President Europe, Preferred Hotel Group
'The hospitality industry faces numerous challenges in meeting society's environmental and social sustainability demands. This book offers extensive literature on sustainability and hospitality to meet those challenges. It is highly recommended, as it elaborates on critical topics related to those challenges. The book's format is user-friendly: asking questions, developing answers to them, and providing practical examples and possible solutions. The included chapters encourage discussion and exchange of ideas, enriching students' learning and the future leaders of hospitality.'
H. G. Parsa, Barron Hilton Chair & Professor, Daniels College of Business, University of Denver, Colorado, USA
Glenn Mandziuk, Chief Executive Officer, Sustainable Hospitality Alliance
'Although the pandemic presented a harsh reset for the world, it was also a positive catalyst in encouraging people to view sustainability as an essential consideration in their everyday lives and lifestyle choices. What we are witnessing is an evolution of travel, and it has never been so important for the hospitality industry to work together collectively and learn from each other. This latest book by Dr Legrand, Dr Kuokkanen and Dr Day provides us with a valuable and well-researched resource from the top experts in the field to help guide us to make better choices and prioritise a more holistic commitment to protecting the planet.'
Brenda Collin, Executive Vice President Europe, Preferred Hotel Group
'The hospitality industry faces numerous challenges in meeting society's environmental and social sustainability demands. This book offers extensive literature on sustainability and hospitality to meet those challenges. It is highly recommended, as it elaborates on critical topics related to those challenges. The book's format is user-friendly: asking questions, developing answers to them, and providing practical examples and possible solutions. The included chapters encourage discussion and exchange of ideas, enriching students' learning and the future leaders of hospitality.'
H. G. Parsa, Barron Hilton Chair & Professor, Daniels College of Business, University of Denver, Colorado, USA