This book provides front-line operations personnel and those responsible for their support a practical approach to consistently identify and control high-risk human actions that will cause great harm if control is lost. It will an ideal text for professionals working in the fields of occupational health and safety, ergonomics, and human factors.
This book provides front-line operations personnel and those responsible for their support a practical approach to consistently identify and control high-risk human actions that will cause great harm if control is lost. It will an ideal text for professionals working in the fields of occupational health and safety, ergonomics, and human factors.
1. What is a CRITICAL STEP?. 2. Thinking About Human Performance Risk. 3. The Work Execution Process. 4. Risk-Important Actions. 5. Performing a CRITICAL STEP Positive Control. 6. Managing CRITICAL STEPS. 7. CRITICAL STEP MAPPING. 8. Integrating and Implementing CRITICAL STEPS. 9. Epilogue: People have Dignity and Value. 10. Appendix 1: Glossary of Terms. 11. Appendix 2: Managing Human and Organizational Performance - A Primer. 13. Appendix 3: Answer Key for "Checks for Understanding".
1. What is a CRITICAL STEP?. 2. Thinking About Human Performance Risk. 3. The Work Execution Process. 4. Risk-Important Actions. 5. Performing a CRITICAL STEP Positive Control. 6. Managing CRITICAL STEPS. 7. CRITICAL STEP MAPPING. 8. Integrating and Implementing CRITICAL STEPS. 9. Epilogue: People have Dignity and Value. 10. Appendix 1: Glossary of Terms. 11. Appendix 2: Managing Human and Organizational Performance - A Primer. 13. Appendix 3: Answer Key for "Checks for Understanding".
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