Cross-Cultural Law Service - Miller, Nelson P.; Brame, Tracey W.
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Serving diverse clients effectively requires more than compassion. It also requires skill. Having a good heart encourages you to serve. Having strong cross-cultural skills will make you effective in service. Effective cross-cultural service requires something other than knowledge of other cultures. Cultures are too numerous and vary too widely for lawyers to learn enough about each of them to be consistently effective in cross-cultural service. Even if you know a lot about the character of a certain culture, you may nonetheless mis-attribute those cultural characteristics to a client who does…mehr

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Produktbeschreibung
Serving diverse clients effectively requires more than compassion. It also requires skill. Having a good heart encourages you to serve. Having strong cross-cultural skills will make you effective in service. Effective cross-cultural service requires something other than knowledge of other cultures. Cultures are too numerous and vary too widely for lawyers to learn enough about each of them to be consistently effective in cross-cultural service. Even if you know a lot about the character of a certain culture, you may nonetheless mis-attribute those cultural characteristics to a client who does not have them. The key to effective cross-cultural service is to have a framework within which to recognize distinct characteristics of each individual client. Individual clients display attributes and hold preferences that, while influenced by culture, are unique to the client's own experience and commitments. A cross-cultural framework helps a professional quickly identify client attributes and preferences to which to fit the professional service. This book explores the sociological theory behind intercultural interaction including how professionals must first recognize advantages and disadvantages of their own professional culture before discerning client affinities. The book then offers a framework for cross-cultural service that considers the client's communication style, cognitive practice, reference system, available resources, and preferred relationship. Improve your cross-cultural skills. Discern your own unique perspective and how it may affect your interaction with others. Learn how to recognize how others differ and how to draw on those differences in professional consultations.
Autorenporträt
Nelson P. Miller is a law professor and dean who has published 35 books and many more book chapters and articles on legal education, law practice, tort law, civil procedure, damages, international law, constitutional law, university law, professional responsibility, bioethics, and legal history and philosophy. He is one of 20 law professors selected for study in the Harvard University Press project What the Best Law Professors Do. Dean Miller practiced civil litigation for over a decade and a half before joining the Western Michigan University Cooley Law School faculty in 2004. While in law practice, he argued cases before the Michigan Supreme Court, Michigan Court of Appeals, and United States Court of Appeals for the Sixth Circuit, and filed petitions, responses, and briefs in the United States Supreme Court, representing individuals, private corporations, non-profit corporations, government agencies, public schools, and public and private universities in his state and federal court practice, winning and defending multi-million dollar jury trials while handling civil cases in products liability, personal injury, airliner and helicopter crashes, civil rights, securities, employment, real estate, and business disputes. Dean Miller served the State Bar of Michigan on its Representative Assembly and as a member of its Law-Related Education Committee, Equal Access Initiative Committee, Criminal Issues Initiative, and Publications and Websites Advisory Committee. His public service includes writing United States Supreme Court amicus briefs for public-interest organizations, providing pro-bono legal services to individuals, and forming and advising non-profit organizations. He has also served as president and treasurer of a public charter school academy, president and board member of the Kent County Legal Assistance Center, and board member of the Heart of West Michigan United Way. Dean Miller's scholarly publications have been in the areas of torts, civil procedure, international law, constitutional law, university law, professional responsibility, bioethics, and legal history, philosophy, and education. He has published articles, essays, or book reviews in the Journal of Legal Education, Journal of the Legal Profession, Michigan Law Review, Penn State Law Review, Louisiana Law Review, New England Law Review, Whittier Law Review, University of Detroit-Mercy Law Review, Regent Journal of International Law, Journal of College and University Law, Scribes Journal of Legal Writing, Southern Methodist University Science & Technology Law Review, Cooley Law Review, Thomas M. Cooley Journal of Practical & Clinical Law, and Journal of Markets & Morality. The State Bar of Michigan recognized Dean Miller as a Citizen Lawyer and recognized him with the John W. Cummiskey Award for pro-bono service. At WMU-Cooley, Dean Miller teaches Torts I and II, Civil Procedure II, Professional Responsibility, No-Fault Insurance Law, Advanced Professional Ethics, Tax-Exempt Organizations, Health Law, and Employment and Workplace Discrimination Law. He is the Associate Dean of WMU-Cooley's Grand Rapids campus.