Customer Competences and Innovation Capability. Empirical Investigation for the Example of the German Video Games Industry - Illigen, Christoph
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Innovations constitute one essential success factor for the development, progress, and success of companies. Thus, striving for the creation of innovation can be beneficial. One way to create innovations is to increase the innovation capability of companies in order to enhance the knowledge base in that company. In plenty of innovation-related research, it turned out that customers can be one important source of new knowledge. Thus, they can also be a driver for increasing innovation capability and hence ultimately help to foster the creation of innovations. Due to potential effects of…mehr

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Produktbeschreibung
Innovations constitute one essential success factor for the development, progress, and success of companies. Thus, striving for the creation of innovation can be beneficial. One way to create innovations is to increase the innovation capability of companies in order to enhance the knowledge base in that company. In plenty of innovation-related research, it turned out that customers can be one important source of new knowledge. Thus, they can also be a driver for increasing innovation capability and hence ultimately help to foster the creation of innovations. Due to potential effects of customers on innovation capability, companies could strive to generally integrate customers into their innovation activities. However, companies should consider differences of customers in order to identify the most promising customers for their innovation activities. Therefore, the idea of competences of an individual is applied, since competences integrate abilities, skills, and knowledge and are thus a wide construct respecting different facets of a customer. With the concept of customer competences, companies might be enabled to identify the most beneficial customers for their innovation activities in order to increase their innovation capability. Accordingly, in order to explain interrelations between particular customer competences and the innovation capability of a company, this research delivers a well-founded basis by investigating the general existence of interrelations between customer competences and the innovation capability of companies. You can download the ¿Documentation Volume¿ for free here: https://cuvillier.de/uploads/cms_file/cms_file/351/Illigen_Documentation_Volume.pdf
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Autorenporträt
Dr. Christoph Illigen ¿ geboren 1980 ¿ studierte Wirtschaftsinformatik an der Universität zu Köln sowie an der Corvinus Universität in Budapest. Nach seiner Zeit in Köln begann er sein Promotionsstudium an der Jacobs Universität Bremen begleitet durch einen Auslandsaufenthalt an der UCLA Anderson School of Management in Los Angeles. Während seiner Promotionszeit beschäftigte Herr Dr. Illigen sich ¿ neben Logistikthemen ¿ mit Inhalten des Innovations- sowie des Kompetenzmanagements. In seiner Dissertation mit dem Titel ¿Customer Competences and Innovation Capability ¿ Empirical Investigation for the Example of the German Video Games Industry¿ untersuchte er die Existenz von Effekten durch Kundenkompetenzen auf die Innovationsfähigkeit von Unternehmen am Beispiel der deutschen Videospiele Industrie. Nach erfolgreichem Abschluss seiner Promotion wechselte Herr Dr. Illigen zu einem internationalen Beratungsunternehmen. Dr. Christoph Illigen ¿ born 1980 ¿ studied Business Informatics at the University of Cologne (Germany) and the Corvinus University Budapest (Hungary). Afterwards, he relocated to Bremen and started his PhD in International Logistics at the Jacobs University Bremen (Germany) accompanied by a stay abroad at the UCLA Anderson School of Management in Los Angeles (USA). During his time in Bremen Dr. Illigen focused ¿ besides logistics topics ¿ on innovation and competence management. In his dissertation entitled ¿Customer Competences and Innovation Capability ¿ Empirical Investigation for the Example of the German Video Games Industry¿ he investigated the existence of effects between customer competences and the innovation capability of companies for the example of the German video games industry. After Dr. Illigen had successfully finished his dissertation he started his engagement at an international consulting company.