Rebekah Schulz, Andrew Sense

Customer Development of Effective Performance Indicators in Local and State Level Public Administration

• Gebundenes Buch

Produktbeschreibung

This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance indicators that are highly relevant and contextually useful.

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Produktdetails

• Verlag: Emerald Publishing Limited
• Seitenzahl: 146
• Erscheinungstermin: 3. März 2021
• Englisch
• Abmessung: 235mm x 157mm x 13mm
• Gewicht: 373g
• ISBN-13: 9781839821493
• ISBN-10: 1839821493
• Artikelnr.: 61346606

Autorenporträt

Rebekah Schulz is the Director of Community and Culture at a large local government organisation in the state of NSW, Australia. Andrew Sense is an Associate Professor within the Faculty of Business at the University of Wollongong, Australia. Matthew Pepper is a Senior Lecturer within the Faculty of Business at the University of Wollongong, Australia.