Andere Kunden interessierten sich auch für
![The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company]( "The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company")
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company25,99 €![Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service]( "Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service")
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service27,99 €![The New Customer Experience Management]( "The New Customer Experience Management")
The New Customer Experience Management165,99 €![The New Customer Experience Management]( "The New Customer Experience Management")
The New Customer Experience Management29,99 €![Leading the Customer Experience]( "Leading the Customer Experience")
Leading the Customer Experience42,99 €![The Jolt Effect]( "The Jolt Effect")
The Jolt Effect31,99 €![The Automatic Customer]( "The Automatic Customer")
The Automatic Customer14,99 €
In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future impact.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.