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The customer service world is full of new experiences and interesting situations. This is the ultimate weekly guide on how to set yourself up for success. With tips on self-improvement, concepts of social relations, and a pragmatic approach to customer care and assistance, this book will give you the confidence and knowledge you'll need to be an expert customer service representative.

Produktbeschreibung
The customer service world is full of new experiences and interesting situations. This is the ultimate weekly guide on how to set yourself up for success. With tips on self-improvement, concepts of social relations, and a pragmatic approach to customer care and assistance, this book will give you the confidence and knowledge you'll need to be an expert customer service representative.