Dealing with Difficult People (HBR Emotional Intelligence Series) - Harvard Business Review; Schwartz, Tony; Gerzon, Mark
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A carefully curated selection of articles about difficult people from Harvard Business Review. * Shows readers general rules for dealing with conflict and difficult people. * Focuses on handling others' emotional reactions. * Gives specific advice on how to handle colleagues who are mean, passive aggressive, always stressed out, and who think everything is urgent. * Also gives tips on handling a difficult boss. Audience: Professionals who often find themselves in conflict with their colleagues. Announced first printing: 25,000 Laydown goal: 8,000

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Produktbeschreibung
A carefully curated selection of articles about difficult people from Harvard Business Review. * Shows readers general rules for dealing with conflict and difficult people. * Focuses on handling others' emotional reactions. * Gives specific advice on how to handle colleagues who are mean, passive aggressive, always stressed out, and who think everything is urgent. * Also gives tips on handling a difficult boss. Audience: Professionals who often find themselves in conflict with their colleagues. Announced first printing: 25,000 Laydown goal: 8,000
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Autorenporträt
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview