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Communication and personal relationship expert shows readers how to handle difficult conversations with tact, kindness, and confidence.

Produktbeschreibung
Communication and personal relationship expert shows readers how to handle difficult conversations with tact, kindness, and confidence.
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Autorenporträt
Dr. Mike Bechtle (EdD, Arizona State University) is the author of several books, including People Can't Drive You Crazy If You Don't Give Them the Keys, Dealing with the Elephant in the Room, and It's Better to Bite Your Tongue Than Eat Your Words. His articles have appeared in publications such as Writer's Digest, Focus on the Family, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com.