Janis Fisher Chan

Delivering Training Workshops

Pfeiffer Essential Guides to Training Basics

• Broschiertes Buch

Produktbeschreibung

An important resource, this book offers detailed guidelines and tools to help trainers (both new and seasoned) to prepare for and deliver training workshops that will be meet objectives and engage participants. This comprehensive book offers step-by-step information that walks trainers through all phases of the workshop process. The book contains best practices for scheduling, notifying participants, introducing the program, setting up the space, practicing the presentation, engaging the participants, establishing rapport, preparing materials, taking risks, facilitating discussions, creating action plans, following up on what is learned, and much more.

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Delivering Training Workshops is filled with practical information, best practices, and proven strategies. This book will help trainers, no matter what their level of experience, prepare and deliver effective workshops that achieve results for both individuals and their organizations while meeting the challenges of today's fast-paced, rapidly changing learning environment. It covers a wide range of topics, including:

Planning and scheduling a workshop
Methods for preparing workshop participants to learn
Tips to help trainers increase their confidence
Keep participants engaged and involved
How to present information clearly, respond to questions, and manage the group
Tools for measuring workshop success
Methods for conducting virtual workshops

The Pfeiffer Essential Guides to Training Basics is a three-volume series-Training Fundamentals, Designing and Developing Training Programs, and Delivering Training Workshops-that offers new and experienced trainers a wealth of ideas, information, tips, tools, and techniques.

Praise for Delivering Training Workshops

"Here's a terrific guide....to make sure you successfully teach others what you know."
-Barbara Nelson, principal of Nelson Communications

"Janis Chan guides you step-by-step through the process of planning and delivering training that engages participants and helps them learn, sharing her vast store of practical tips and techniques."
-Sue Funkhouser, facilitator and organization development consultant, Pinwheel Performance

"A learning tool....to increase your confidence and deliver training that achieves results."
-Natasha Terk, President, Write It Well

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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 272
• Erscheinungstermin: 1. Dezember 2009
• Englisch
• Abmessung: 235mm x 191mm x 15mm
• Gewicht: 507g
• ISBN-13: 9780470404676
• ISBN-10: 0470404671
• Artikelnr.: 27368414

Autorenporträt

JANIS FISHER CHAN, a highly experienced writer, instructional designer, trainer, and developmental editor, is the cofounder of a successful training company and author of several books and training programs, including E-Mail: A Write It Well Guide and The Academic Manager's Guide to Meetings from Jossey-Bass.

Inhaltsangabe

INTRODUCTION.
1. PREPARING FOR A WORKSHOP.
1. The Importance of Preparation.
2. What's Involved in Preparation.
3. What to Consider When Preparing for a Workshop.
What's Next?
2. SCHEDULING THE WORKSHOP AND PLANNING THE LEARNING ENVIRONMENT.
1. What to Consider When Scheduling.
2. Planning the Learning Environment.
What's Next?
3. PREPARING PARTICIPANTS TO LEARN.
1. How Participants Are Selected.
2. Using Pre-Work Assignments to Engage and Prepare Participants.
3. Getting Managers' Support.
What's Next?
4. PREPARING MATERIALS AND SUPPLIES.
1. What to Consider About Materials and Supplies.
2. Why and How to Use a Checklist.
3. Guidelines for Preparing Materials and Supplies.
4. Make a Backup Plan.
What's Next?
5. PREPARING YOURSELF.
1. A Personal Preparation Primer.
2. Getting to Know the Workshop.
3. Learning More About the Subject.
4. Learning More About the Audience.
5. Thinking About Your Appearance.
6. Practicing Your Delivery.
What's Next?
PART TWO. DELIVERING THE WORKSHOP.
6. GETTING STARTED.
1. Getting Off on the Right Foot.
2. What to Do Before Participants Arrive.
3. Greet People and Make Them Feel Welcome.
4. Opening the Workshop.
What's Next?
7. DELIVERY SKILLS.
1. Overcoming Anxiety and Nervousness.
2. Understanding Nonverbal Communication.
3. Speaking So You Can Be Heard and Understood.
4. Using Equipment, Visual Aids, and Media.
What's Next?
8. HELPING PEOPLE LEARN.
1. Create a Positive Learning Environment.
2. Using Questions.
3. Monitor and Support Individual and Small-Group Work.
What's Next?
9. MANAGING THE LEARNING GROUP.
1. Common Challenges.
2. How to Keep Things Moving and On Track.
3. How to Encourage Participation.
4. How to Handle Behavior Challenges.
What's Next?
10. HOW TO CLOSE AND EVALUATE A WORKSHOP.
1. Why a Closing Is Important.
2. Evaluating the Workshop.
What's Next?
Resources.
About the Author.