Hands-on and practical, the new edition of this classic text for social work and human services incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a program at the local agency level. Meaningful examples at every stage of the process-from problem analysis and needs assessment to evaluating effectiveness and calculating costs-enhance reader understanding of concepts in the real world.
Hands-on and practical, the new edition of this classic text for social work and human services incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a program at the local agency level. Meaningful examples at every stage of the process-from problem analysis and needs assessment to evaluating effectiveness and calculating costs-enhance reader understanding of concepts in the real world.
Peter M. Kettner was a professor at the Arizona State University School of Social Work. He authored six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems.
Inhaltsangabe
PART I: Assessing Current Practices 1 Contemporary Issues in Human Service Program Planningand Administration PART II: Problem Analysis/Needs Assessment 2 The Contribution of Theory to Program Planning 3 Understanding Social Problems 4 Needs Assessment: Theoretical Considerations 5 Needs Assessment: Approaches to Measurement PART III: Planning, Designing, and Tracking the Intervention 6 Selecting the Appropriate Intervention Strategy 7 Organizational Mission and Program Goals, Objectives, and Activities 8 Designing Effective Programs 9 Designing Effectiveness-Based Information Systems Part IV: Calculating the Value and Cost of the Intervention 10 Performance Measurement, Monitoring, and Program Evaluation 11 Impact Program Evaluation and Hypothesis Testing 12 Budgeting for Financial Control, Management, and Planning 13 Developing Line-Item, Functional, and Program Budgeting Systems
PART I: Assessing Current Practices 1 Contemporary Issues in Human Service Program Planningand Administration PART II: Problem Analysis/Needs Assessment 2 The Contribution of Theory to Program Planning 3 Understanding Social Problems 4 Needs Assessment: Theoretical Considerations 5 Needs Assessment: Approaches to Measurement PART III: Planning, Designing, and Tracking the Intervention 6 Selecting the Appropriate Intervention Strategy 7 Organizational Mission and Program Goals, Objectives, and Activities 8 Designing Effective Programs 9 Designing Effectiveness-Based Information Systems Part IV: Calculating the Value and Cost of the Intervention 10 Performance Measurement, Monitoring, and Program Evaluation 11 Impact Program Evaluation and Hypothesis Testing 12 Budgeting for Financial Control, Management, and Planning 13 Developing Line-Item, Functional, and Program Budgeting Systems
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