This groundbreaking work outlines a vision for transforming our mental health and social service systems by addressing the deeply rooted organizational trauma that has come to define the very systems that are charged with ensuring our nation's collective mental health and well being.
This groundbreaking work outlines a vision for transforming our mental health and social service systems by addressing the deeply rooted organizational trauma that has come to define the very systems that are charged with ensuring our nation's collective mental health and well being.
Sandra L. Bloom, MD, is Associate Professor of Health Management and Policy, School of Public Health, Drexel University.Brian Farragher, MBA, is Executive Vice President and Chief Operating Officer, The Andrus Children's Center.
Inhaltsangabe
* Prologue * Introduction * Chapter 1: Human Service Delivery Organizations: Dead or Alive? * Chapter 2: "I Gotta Get out of This Place": Workplace Stress as a Threat to Public Health * Chapter 3: When Terror Becomes a Way of Life * Chapter 4: Parallel Processes and Trauma-Organized Systems * Chapter 5: Lack of Basic Safety * Chapter 6: Loss of Emotional Management * Chapter 7: Organizational Learning Disabilities, Organizational Amnesia, and Decision-Making Under Stress * Chapter 8: Miscommunication, Conflict, and Organizational Alexithymia * Chapter 9: Authoritarianism, Disempowerment, and Learned Helplessness * Chapter 10: Punishment, Revenge, and Organizational Injustice * Chapter 11: Unresolved Grief, Reenactment, and Decline * Chapter 12: Restoring Sanctuary: Organizations as Living, Complex Adaptive Social Systems * References * Index
* Prologue * Introduction * Chapter 1: Human Service Delivery Organizations: Dead or Alive? * Chapter 2: "I Gotta Get out of This Place": Workplace Stress as a Threat to Public Health * Chapter 3: When Terror Becomes a Way of Life * Chapter 4: Parallel Processes and Trauma-Organized Systems * Chapter 5: Lack of Basic Safety * Chapter 6: Loss of Emotional Management * Chapter 7: Organizational Learning Disabilities, Organizational Amnesia, and Decision-Making Under Stress * Chapter 8: Miscommunication, Conflict, and Organizational Alexithymia * Chapter 9: Authoritarianism, Disempowerment, and Learned Helplessness * Chapter 10: Punishment, Revenge, and Organizational Injustice * Chapter 11: Unresolved Grief, Reenactment, and Decline * Chapter 12: Restoring Sanctuary: Organizations as Living, Complex Adaptive Social Systems * References * Index
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