This volume offers a strategy for maximizing ease-of-use and ease-of-learning through an integrated performance support systems approach. The text provides how-to guidance throughout that developers can apply directly to the design of their performance support tools and products.
This volume offers a strategy for maximizing ease-of-use and ease-of-learning through an integrated performance support systems approach. The text provides how-to guidance throughout that developers can apply directly to the design of their performance support tools and products.
Introduction. Design Environments and Strategies. Project Planning. Needs Assessment and Task Analysis. Matching Performance Support Methods to Task Requirements. General Design Guidance. Developing Performance Support Products. Testing Performance Support Products.
Introduction. Design Environments and Strategies. Project Planning. Needs Assessment and Task Analysis. Matching Performance Support Methods to Task Requirements. General Design Guidance. Developing Performance Support Products. Testing Performance Support Products.
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