Developing user involvement - Robson, Paul; Begum, Nasa; Locke, Michael
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The principle of service user involvement in decisions that affect them directly is now generally supported, but many voluntary organisations remain under scrutiny because of slow implementation. This report explores the processes of change in eleven voluntary organisations to draw out lessons relevant to the wider sector.

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Produktbeschreibung
The principle of service user involvement in decisions that affect them directly is now generally supported, but many voluntary organisations remain under scrutiny because of slow implementation. This report explores the processes of change in eleven voluntary organisations to draw out lessons relevant to the wider sector.
Autorenporträt
Paul Robson is Principal Research Fellow at the Centre for Institutional Studies, University of East London and a freelance consultant. He specialises in research and development work with voluntary organisations. Nasa Begum is a policy officer for a national voluntary organisation. She has a background in social work, policy, training, user involvement and equalities work. Michael Locke is Reader and Director of the Centre for Institutional Studies, University of East London. He has taught, researched and written on issues of voluntary and community action and organisation for over 20 years.