Paula Beesley, Melanie Watts, Mary Harrison

Developing Your Communication Skills in Social Work

• Broschiertes Buch

Produktbeschreibung

A step-by-step guide to developing effective communication skills with a diverse range of service users and professionals.

Produktdetails

• Verlag: Sage Publications
• Seitenzahl: 200
• Erscheinungstermin: 2. November 2017
• Englisch
• Abmessung: 242mm x 172mm x 17mm
• Gewicht: 354g
• ISBN-13: 9781473975873
• ISBN-10: 1473975875
• Artikelnr.: 48765694

Autorenporträt

Paula Beesley is a Senior Lecturer in Social Work at Leeds Beckett University, with interests in communication skill development and practice placements. She holds the Practice Teacher Award, and has been a practice teacher for 20 years both as a child protection social worker and as an independent off-site practice educator working with a wide range of placements and students. She is currently undertaking a PhD into communication in social work student supervision on placement.

Inhaltsangabe

Introduction
Chapter One - Reflection and Emotional Intelligence
Chapter Two - Initial Engagement
Chapter Three - Listening
Chapter Four - Clarification
Chapter Five - Empathy
Chapter Six - Challenging Holding Sensitive Conversations
Chapter Seven - Working with Resistance
Chapter Eight - Barriers to Effective Communication
Chapter Nine - Written Communication: Case Recording, Letters, Texts,
Social Media
Chapter Ten - Assessment and Report Writing: Critical Analysis
Chapter Eleven - Inter-Professional Communication
Chapter Twelve - Managing Endings
Conclusion