Harvard Business Review

Difficult Conversations

Craft a Clear Message, Manage Emotions, Focus on a Solution

• Broschiertes Buch

Produktbeschreibung

Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation

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Produktdetails

• 20-Minute Manager
• Verlag: Harvard Business Review Press
• Seitenzahl: 128
• Erscheinungstermin: 16. Februar 2016
• Englisch
• Abmessung: 180mm x 131mm x 12mm
• Gewicht: 108g
• ISBN-13: 9781633690783
• ISBN-10: 1633690784
• Artikelnr.: 42526396

Autorenporträt

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.