Patrícia Alves de Matos

Disciplined agency

Neoliberal precarity, generational dispossession and call centre labour in Portugal

• Gebundenes Buch

Produktbeschreibung

This book introduces the concept of disciplined agency as a valuable explanatory tool vis-a-vis new forms of labour exploitation in service realms of production and the material and moral insecurities of capitalism under neoliberal governance.

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Produktdetails

• Verlag: Manchester University Press
• Seitenzahl: 176
• Erscheinungstermin: 20. Juli 2020
• Englisch
• Abmessung: 240mm x 161mm x 14mm
• Gewicht: 435g
• ISBN-13: 9781526134981
• ISBN-10: 1526134985
• Artikelnr.: 57477950

Autorenporträt

Patrícia Alves de Matos is a Research Fellow at the Centre for Research in Anthropology, Instituto Universitário de Lisboa (ISCTE-IUL), Lisboa, Portugal

Inhaltsangabe

Series editor's foreword 1 Introduction 2 Capitalist and generational
transitions in contemporary Portugal 3 Call centres as icons of precarity:
between emancipation and stigma 4 The moral economy of labourer production
in call centres 5 Clients: operationalising consensus, internalising
discipline 6 The production of agency: humans disguised as robots 7 The
dispossessed precariat 8 Conclusion References Index Conclusion Index