Diversity Competence - Hoffman, Dr Edwin (Independent Consultant, Netherlands); Verdooren, Arjan (Royal Tropical Institute, Netherlands)
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In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.

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Produktbeschreibung
In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.
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Autorenporträt
Dr Edwin Hoffman (Dutch nationality, born in Indonesia and living in Austria) works as an independent researcher, trainer and adviser in intercultural communication and diversity competence at Jaksche & Hoffman. Edwin is associated with the Alpen Adria University in Klagenfurt, Austria, as an external lecturer and is a regular guest lecturer at universities and universities of applied sciences. Edwin developed the TOPOI model: a systemic framework of points of attention and interventions for diversity-sensitive communication. He is the author of several publications, including the main publications Interculturele gespreksvoering: Theorie en Praktijk van het TOPOI model (in Dutch, 2013, revised edition 2018), Interkulturelle Gesprächsführung: Theorie und Praxis des TOPOI Modells (Intercultural conversation: Theory and Practice of the TOPOI model) (in German, 2015), and, is co-author, De stille kracht van leiderschap: Een Indisch perspectief (The silent power of leadership: An 'Indo' perspective) (2008).