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Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilianà â â American employer as well as the companyà â â s Hispanophone and Lusophone employees.

Produktbeschreibung
Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilianà â â American employer as well as the companyà â â s Hispanophone and Lusophone employees.
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Autorenporträt
Kellie Gonçalves is Senior Lecturer in the Department of English, University of Bern, Switzerland. She is the author of Labour Policies, Language Use and the 'New' Economy: The Case of Adventure Tourism (2020, Palgrave Macmillan) and co-editor of Language, Global Mobilities, Blue-Collar Workers and Blue-Collar Workplaces (2021, Routledge with H. Kelly-Holmes). Anne Ambler Schluter is Associate Professor in the Department of English and Communication, Hong Kong Polytechnic University. Her research focuses on the sociolinguistics of migration, discourse analysis, affective attachment/emotional labor, healthcare communication, and minority language and belonging.