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* Most companies use up to 15% of their working time for conflict resolution. * Executives spend up to 50% of their weekly working hours directly or indirectly with frictional losses, conflicts, or the consequences of conflict. This book exposes a malignant entity that quietly and pervasively eats away at organisations and teams within businesses. It is disruptive, costly, and damaging. This dark creature has many faces, and its name is dysfunction. A minor demon spawned from the bowels of hell but a beast, nonetheless. Bad behaviour is rife in our organisations. But fear not; help is at hand.…mehr

Produktbeschreibung
* Most companies use up to 15% of their working time for conflict resolution. * Executives spend up to 50% of their weekly working hours directly or indirectly with frictional losses, conflicts, or the consequences of conflict. This book exposes a malignant entity that quietly and pervasively eats away at organisations and teams within businesses. It is disruptive, costly, and damaging. This dark creature has many faces, and its name is dysfunction. A minor demon spawned from the bowels of hell but a beast, nonetheless. Bad behaviour is rife in our organisations. But fear not; help is at hand. Dysfunction has a mortal enemy: Leadership ... and a slightly threadbare stuffed animal. Come for a walk on the Dark Side * We will explore the range of bad behaviour, from incivility to violence. * We will examine the Dark Triad of Narcissism, Machiavellianism and Psychopathy. * We will gain an understanding of organisational politics, deviance and game-playing. And the solution is: * We will discover that WISE leadership, aided by Wisdom, Insight, Self-awareness, and Empathy, can create the environment, behaviour, and processes necessary to banish dysfunction. * The answer lies within. * ... and who would have thought that Winnie the Pooh had so much to say. And remember, when all else fails, Don't be a Dick! Just ask yourself, 'What would Pooh do?'