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Fix the working environment, not the person. Even with the best intentions, working relationships can and do fail. Conflict at work often occurs when people are unable to perform their work or expectations are not met. If the causal factors are not changed, then conflict will remain unresolved. This book provides an approach that considers the whole working environment, not an assumption that something is wrong with the individual. It provides a model for constructive working relationships based on specific understandings of people at work.

Produktbeschreibung
Fix the working environment, not the person. Even with the best intentions, working relationships can and do fail. Conflict at work often occurs when people are unable to perform their work or expectations are not met. If the causal factors are not changed, then conflict will remain unresolved. This book provides an approach that considers the whole working environment, not an assumption that something is wrong with the individual. It provides a model for constructive working relationships based on specific understandings of people at work.
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Autorenporträt
PETER MILLS has over three decades of experience in human resources management in a range of industries, including engineering, manufacturing, investment, business equipment/IT, petroleum and utilities. He has held senior roles in organizations such as Sydney Water, Canon, Warman International and Caltex. He was also a board member for WaterAid. Peter gained significant leadership experience: * As a human resources specialist * As a member of the executive leadership team in both the private and public sector * Working as a leader directly with his own team on setting goals, improving performance and achieving business outcomes * As an adviser and coach to CEOs, managers and non-managers Peter has led hundreds of team members in their leadership journey and presented at numerous conferences on a range of people management topics. He and his teams have excelled in many areas and won many awards. These include: * Women in Leadership-Diversity@Work Awards * Work life balance-Diversity@Work Awards * Best Graduate Intake Program-HR Leadership Awards * Best Change Management Strategy-HR Leadership Awards * Entry Level Program (Finalist)-International Water Association-Professional Development Award * Best HR Strategic Plan-HR Leadership Awards