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This high power motivational book intends to double your profits by offering Quality service. By reading this book, you can ensure high appraisals /incentives / perks with best industry practices. It also enables you to: ? Gain and retain your internal & external customers ? Increase effectiveness by connecting with your prospects ? Gain a winning & collaborative edge amongst colleagues and competitors ? Let your customers bring more customers ? Strengthen your effectiveness by building trust in relations ? Transform angry customers to happy customers ? Listening reflectively for customer retention & delight ? Unravel the secret to Quick and successful business expansion Who should read? This book can be picked up by: ? Entrepreneurs / CEO's /CMO's/COOs/ HR Heads etc ? Employees of all ranks of MNCs/PSUs/SMEs etc ? Professionals like Doctors/CA's/Lawyers/Engineers/Teachers etc ? Students from schools/colleges/universities and institutions or ? Anyone who wants to achieve maximum professional excellence in minimum time Vivek Bindra is the founder of Global ACT (Global Academy for Corporate Training). He is a renowned Author, Motivational Speaker, International Corporate Trainer, Business Consultant & Life/Executive Coach. He inspires and encourages people, making them realize their true potential. While serving with over 150+ corporate clients, hundreds of thousands have benefited from his dynamic workshops internationally.