Electronic Commerce: Overview, Definitions, Advantages and Disadvantages of E-Commerce, Threats of E-Commerce, Cyber Laws. Technologies: Relationship between E-Commerce and Networking, Different Types of Networking for E-Commerce, internet, intranet, EDI Systems. Wireless Application Protocol: Definition, Hand Held Devices, Mobility and Commerce. Mobile Computing, Wireless Web, Web Security, Infrastructure Requirement for E-Commerce. Business Models of E-Commerce; Model Based on Transaction Type, Model Based on Transaction Party - B2B, B2C, C2B, C2C, E-Governance. Convergence: Technological Advances in Convergence - Types, Convergence and its implications, Convergence and Electronic Commerce. Collaborative Computing: Collaborative product development, Content Management: Definition of content, Authoring Tools and Content Management, Content - partnership, repositories, convergence, providers Web Traffic and Traffic management: Content Marketing. Call Centre: Definition, Need, Tasks Handled, Mode of Operation, Equipment, Strength and Weaknesses of Call Centre, Customer Premises Equipment (CPE). Supply Chain Management: E-logistics, Supply Chain Portal, Supply Chain planning Tools.