This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, and citizen input, also recognizing ICT's role in the erosion of personal privacy.
This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, and citizen input, also recognizing ICT's role in the erosion of personal privacy.
1. What is E-Government? E-Government and E-Democracy Defined Brief History of E-Government Models of E-Government How to Use This Book Case Study 2. Government 2.0: Using ICT to Improve Service Delivery Role of Government in American Society Private Goods, Public Goods, and Merit Goods How E-Government Can Improve Public Administration The Web and Organizational Change: What the Research Shows Case Study 3. Citizen Engagement and Digital Democracy Virtual Public Spheres: Early Promise and Current Reality Democracy, E-Participation, and E-Voting Online Voting and Digital Democracy Case Study 4. Who's Watching the Watchdogs?: Protecting Privacy and Maintaining Security in the Digital Age Privacy in the United States Technology and Privacy: An Evolving Relationship Personal Information on Government Websites Case Study 5. The Digital Classroom: Public Education and ICT Challenges Facing Current American Public Education ICT and the Future of Public Education Virtual Learning in K-12: The Next Digital Frontier in Education Public Libraries in the Information Age Case Study 6. Friending City Hall: How Governments and Citizens Can Use Social Media to Help Spur Change Social Media, Web 2.0, and the Network Society Government's Use of Social Media Social Media and E-Democracy Case Study 7. E-Budgeting Using ICT to Transform Public Budgeting E-Budgeting and Participatory Budgeting E-Procurement Case Study 8. E-Government and Federalism Important Effects of Federalism Information Sharing, Collaboration, and Coordination Within and Across Governments Top-Down or Bottom-Up: What Is the Best Approach to Information Sharing? Coordination Issues: Working with Citizens and Agencies Case Study 9. The Future of E-Government in the United States Impacts of E-Government Emerging Trends in E-Government The Virtual Republic: The Final Stage of E-Government Case Study
1. What is E-Government? E-Government and E-Democracy Defined Brief History of E-Government Models of E-Government How to Use This Book Case Study 2. Government 2.0: Using ICT to Improve Service Delivery Role of Government in American Society Private Goods, Public Goods, and Merit Goods How E-Government Can Improve Public Administration The Web and Organizational Change: What the Research Shows Case Study 3. Citizen Engagement and Digital Democracy Virtual Public Spheres: Early Promise and Current Reality Democracy, E-Participation, and E-Voting Online Voting and Digital Democracy Case Study 4. Who's Watching the Watchdogs?: Protecting Privacy and Maintaining Security in the Digital Age Privacy in the United States Technology and Privacy: An Evolving Relationship Personal Information on Government Websites Case Study 5. The Digital Classroom: Public Education and ICT Challenges Facing Current American Public Education ICT and the Future of Public Education Virtual Learning in K-12: The Next Digital Frontier in Education Public Libraries in the Information Age Case Study 6. Friending City Hall: How Governments and Citizens Can Use Social Media to Help Spur Change Social Media, Web 2.0, and the Network Society Government's Use of Social Media Social Media and E-Democracy Case Study 7. E-Budgeting Using ICT to Transform Public Budgeting E-Budgeting and Participatory Budgeting E-Procurement Case Study 8. E-Government and Federalism Important Effects of Federalism Information Sharing, Collaboration, and Coordination Within and Across Governments Top-Down or Bottom-Up: What Is the Best Approach to Information Sharing? Coordination Issues: Working with Citizens and Agencies Case Study 9. The Future of E-Government in the United States Impacts of E-Government Emerging Trends in E-Government The Virtual Republic: The Final Stage of E-Government Case Study
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