E-government initiatives are in their infancy in many
developing countries. The success of these
initiatives is dependent on government support as
well as citizens adoption of e-government services.
To date, there has been little research exploring the
adoption of e-government services by citizens in
developing countries, a gap this book aims to address
in its attempt to explore the attitudes and
perceptions of citizens towards the adoption of
e government services. Factors that determine both
intention and use behaviour, such as performance
expectancy and effort expectancy, are identified
using an amended version of the Unified Theory of
Acceptance and Use of Technology (UTAUT) model. In
addition, factors that influence the adoption of
e-government services, such as technological and
cultural factors, are also identified and analysed.
This book is expected to deepen understanding of the
most fruitful approaches to improving the provision
of e-government in general and the adoption of
e-government services in particular, and will be an
invaluable resource for decision makers, government
leaders, professionals and researchers in the field
of e-government.
developing countries. The success of these
initiatives is dependent on government support as
well as citizens adoption of e-government services.
To date, there has been little research exploring the
adoption of e-government services by citizens in
developing countries, a gap this book aims to address
in its attempt to explore the attitudes and
perceptions of citizens towards the adoption of
e government services. Factors that determine both
intention and use behaviour, such as performance
expectancy and effort expectancy, are identified
using an amended version of the Unified Theory of
Acceptance and Use of Technology (UTAUT) model. In
addition, factors that influence the adoption of
e-government services, such as technological and
cultural factors, are also identified and analysed.
This book is expected to deepen understanding of the
most fruitful approaches to improving the provision
of e-government in general and the adoption of
e-government services in particular, and will be an
invaluable resource for decision makers, government
leaders, professionals and researchers in the field
of e-government.