Jo Bryson

Effective Library and Information Centre Management

• Broschiertes Buch

Produktbeschreibung

This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information lifecycle.

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Produktdetails

• Verlag: Routledge
• 2. Auflage
• Seitenzahl: 450
• Erscheinungstermin: 15. Dezember 1998
• Englisch
• Abmessung: 234mm x 156mm x 24mm
• Gewicht: 679g
• ISBN-13: 9780566076916
• ISBN-10: 0566076918
• Artikelnr.: 22187364

Autorenporträt

Jo Bryson lectures regularly on library and information centre management. She is currently in a senior management position relating to information technology with the Western Australian Government.

Inhaltsangabe

Contents: Understanding the Role of Manager: Introduction to management. Understanding the Environment: Strategic influences on information services
Strategies for understanding the environment. Managing the Environment Through Integrated Planning: Strategic planning
Human resource planning
Information planning
Technology planning
Financial planning and economic analysis. Creating the Corporate Environment: Corporate culture
Politics
Policy-making
Creativity and intrapreneurship
Managing expertise. Getting things done in the Corporate Environment: Leadership
Power, influence, authority and delegation
Decision-making
Networking
Group dynamics
Team-building
Motivation
Conflict management
Negotiation
Change management. Managing and Communicating Information in the Corporate Environment: Personal communication
Internal communications
External communications
Managing corporate information
Managing the information life cycle. Managing the Individual: Stress management
Career planning and personal development. Managing Risk: Return on investment
Security
Risk management and business continuity. Service Delivery: Competitive strategies: strategic marketing
Quality control
Customer focus
Outsourcing service delivery
Performance measurement and evaluation
Epilogue: The final strategy
Index.