Tony Rossiter

Effective Negotiations in Easy Steps

• Broschiertes Buch

Produktbeschreibung

Teaches you the principles and techniques of effective negotiation; formal or informal. Reveals the tricks of the trade so you'll have the upper hand to get the results that work for you!

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Produktdetails

• Verlag: In Easy Steps
• Seitenzahl: 192
• Erscheinungstermin: 21. Januar 2014
• Englisch
• Abmessung: 221mm x 180mm x 10mm
• Gewicht: 318g
• ISBN-13: 9781840785937
• ISBN-10: 1840785934
• Artikelnr.: 37207582

Autorenporträt

Tony Rossiter is a successful management consultant and trainer for management and communication skills courses. He's also a freelance writer, with regular articles in a range of national magazines to his credit.

Inhaltsangabe

               
1. Why negotiate
               
2. Key principles
               
3. Core skills
               
4. Objective-setting
               
5. Preparation
               
6. Building rapport
               
7. Presenting your case
               
8. Scrutinizing their case
               
9. Body language
               
10. Tactics
               
11. Practicalities
               
12. Multi-party negotiations
               
13. Closure
               
14. Tricks of the trade
               
15. Summary of dos and don’ts