The book provides a common operating framework in which best practices, process improvements, and cost avoidance activities can be shared, and quality assurance responsibilities assigned. The framework unites quality assurance methods thereby promoting best practices for improvement processes execution and reduction of operational costs.
The book provides a common operating framework in which best practices, process improvements, and cost avoidance activities can be shared, and quality assurance responsibilities assigned. The framework unites quality assurance methods thereby promoting best practices for improvement processes execution and reduction of operational costs.
Boyd L. Summers is a retired Software Engineer for The Boeing Company and is a Software Technology Consultant for BL Summers Consulting LLC. Based in in Florence, Arizona, Summers is an author of two software technology books titled Software Engineering Reviews and Audits and Effective Methods for Software and Systems Integration. He writes articles for many software engineering journals and magazines. Topics include system design, software requirements, software design, software testing and evaluation, configuration management, Quality Assurance, process and product evaluations and the applied processes in Agile, Lean, and Six Sigma. He is a speaker and a board member of numerous software and quality control conferences around the world.
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List of Figures List of Tables Preface Acknowledgments Summary Author Chapter 1 Introduction Chapter 2 Quality Assurance Methods Chapter 3 Measure Benefits of Quality Assurance Process Improvement Chapter 4 Quality Assurance Performance and Improvement Chapter 5 Answer Questions from Management and Employees Chapter 6 Manage Risk Management Chapter 7 Quality Assurance Improvement with Metrics Chapter 8 Quality Assurance Framework Chapter 9 Quality Assurance Process Improvement Chapter 10 Effective Processes for Quality Assurance Chapter 11 Quantitative Process Performance and Commitments Chapter 12 Understanding the Quality Assurance Direction Chapter 13 Military Aerospace and Defense Chapter 14 Quality Assurance Plans Chapter 15 Quality Assurance for Customers and Suppliers Chapter 16 Supporting Software Configuration Management Appendix A Index
