This new series of video-based courses is aimed at professional people who need to improve their language and communication skills in specific business areas. Each course takes a common business function such as giving a presentation or participating in a meeting, and takes learners through a stage-by-stage analysis of the skills and language they need to perform these functions effectively in English.
Effective Telephoning builds learners' confidence in making and receiving calls in English. The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way. The calls take place between an American and a British company, presenting learners with a variety of language models and business styles.
Effective Telephoning builds learners' confidence in making and receiving calls in English. The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way. The calls take place between an American and a British company, presenting learners with a variety of language models and business styles.