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The Emergency Services Dispatcher Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: coding/decoding information; following directions and maps; retaining and comprehending spoken information from calls for emergency services; name and number checking; understanding and interpreting written material; and more.