Emotional Intelligence and Critical Thinking for Library Leaders - Shaffer, Gary L.
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As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engaging discussion of how library leaders can grow in their role.

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Produktbeschreibung
As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engaging discussion of how library leaders can grow in their role.
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Autorenporträt
Gary L. Shaffer, PhD, is director of Library, Arts and Culture in Glendale, California. He also teaches in the ALA-accredited Library and Information Management program at the Marshall School of Business at the University of Southern California. He is the former CEO of the Tulsa City-County Library, while at Tulsa he shepherded the $55 million dollar renovation of the Central Library project, a project which received a Library Building Award for representing the best in library architecture and design from the American Institute of Architects and ALA, along with other national awards.