In Emotionally Charged, Dina Denham Smith and Alicia A. Grandey offer an easier and more effective way for leaders to manage the heightened pressures and emotionally charged landscape they face at work: emotional upskilling. Anchored in the science of emotions, emotional upskilling allows for the development of more advanced emotional capabilities to successfully navigate and perform in the new age of work. Denham Smith and Grandey not only replace misconceptions with facts, but they equip leaders to handle the many emotionally loaded events at work. This book will help leaders navigate…mehr
In Emotionally Charged, Dina Denham Smith and Alicia A. Grandey offer an easier and more effective way for leaders to manage the heightened pressures and emotionally charged landscape they face at work: emotional upskilling. Anchored in the science of emotions, emotional upskilling allows for the development of more advanced emotional capabilities to successfully navigate and perform in the new age of work. Denham Smith and Grandey not only replace misconceptions with facts, but they equip leaders to handle the many emotionally loaded events at work. This book will help leaders navigate today's workplace more smoothly, achieving high performance and fulfillment without compromising their well-being.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Dina Denham Smith is an executive coach to senior leaders and teams at premier brands such as Adobe, PwC, Gilead, Sephora, Goldman Sachs, Google, and Netflix, and numerous high-growth companies. She coaches, speaks, and delivers high-impact workshops internationally. Prior to coaching, she was a management consultant and held executive roles in private equity and the marketing technology sector. Denham Smith has written over 60 articles for the Harvard Business Review, Fast Company, and Forbes on leadership and career success and is frequently featured in international media outlets such as the Wall Street Journal, Business Insider, Newsweek, and the BBC She holds an MS in Organizational Psychology and an MBA from the University of Michigan. Alicia A. Grandey is a distinguished professor of industrial organizational psychology at Pennsylvania State University. An internationally recognized expert on emotional labor and diversity, she has published a book on emotional labor and over 60 scientific articles that are ranked in the top 1% for impact among business and management scholars. She is an award-winning researcher and teacher who shares her expertise with leaders and their employees in workshops and broadly via media outlets such as WorkLife with Adam Grant, The New Yorker, National Public Radio, The Guardian, Newsweek, CNN, ABC, and BBC, and in articles for The Conversation and Harvard Business Review. She holds a PhD in psychology from Colorado State University and is a Fellow of the Association of Psychological Science.
Inhaltsangabe
Acknowledgments 1. Introduction: From a Simmer to a Boil How work and leadership has changed Part I: Correcting the Record 2. An Introduction to Emotions What all leaders should know 3. The Fine Art of Managing Beachballs Why advanced emotional skills are essential 4. Emotions: Separating Fact from Fiction New truths about emotions at work 5. Emotions: Become the Architect of Your Own Emotions Why increasing your vocabulary helps Part II: From Surviving to Thriving 6. Keep Your Emotional Engine Running Smoothly To be an effective leader, you have to take care of yourself 7. Anticipate the Curves in the Road How to prepare for an emotionally charged event (before it's too late) 8. Become a Brave Leader How to stay cool in the heat of the moment 9. Make an Emotional Pitstop How to recover from emotionally charged events Part III: Doing Hard Things Well 10. Navigating the Necessary Evils of Leadership What to do when doing your job makes people feel bad 11. When Leaders Become Emotional Handlers You're not your employees' therapist 12. The Emotional Dynamics of Diversity Leading through conflict and building inclusive teams 13. Leading with Humanity in the Digital Age How to navigate the potential--and tensions--of technology 14. Conclusion: Onward and Upward Continuing the journey to advanced emotional capabilities References Index
Acknowledgments 1. Introduction: From a Simmer to a Boil How work and leadership has changed Part I: Correcting the Record 2. An Introduction to Emotions What all leaders should know 3. The Fine Art of Managing Beachballs Why advanced emotional skills are essential 4. Emotions: Separating Fact from Fiction New truths about emotions at work 5. Emotions: Become the Architect of Your Own Emotions Why increasing your vocabulary helps Part II: From Surviving to Thriving 6. Keep Your Emotional Engine Running Smoothly To be an effective leader, you have to take care of yourself 7. Anticipate the Curves in the Road How to prepare for an emotionally charged event (before it's too late) 8. Become a Brave Leader How to stay cool in the heat of the moment 9. Make an Emotional Pitstop How to recover from emotionally charged events Part III: Doing Hard Things Well 10. Navigating the Necessary Evils of Leadership What to do when doing your job makes people feel bad 11. When Leaders Become Emotional Handlers You're not your employees' therapist 12. The Emotional Dynamics of Diversity Leading through conflict and building inclusive teams 13. Leading with Humanity in the Digital Age How to navigate the potential--and tensions--of technology 14. Conclusion: Onward and Upward Continuing the journey to advanced emotional capabilities References Index
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