Emotions and Service in the Digital Age
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Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of analysis, including within-person variation, individual differences, interpersonal exchanges, groups, and organizations.

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Produktbeschreibung
Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of analysis, including within-person variation, individual differences, interpersonal exchanges, groups, and organizations.
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Autorenporträt
Charmine E. J. Härtel is Distinguished Professor of Management and Advisor to the Head of Department at Monash Business School, Monash University, Melbourne Australia, and Honorary Professor at The University of Queensland, Brisbane Australia. Wilfred J. Zerbe is Campus Executive at Fairleigh Dickinson University, Vancouver, Canada. Neal M. Ashkanasy is Professor of Management at the UQ Business School, The University of Queensland, Australia.