William H Macey, Benjamin Schneider, Karen M Barbera, Scott A Young

Employee Engagement

Tools for Analysis, Practice, and Competitive Advantage

• Gebundenes Buch

Produktbeschreibung

"Employee engagement" has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically-grounded advice for HR consultants and practitioners as to how to measure and increase it. This book fills this gap by defining precisely what "employee engagement" means and identifying its primary drivers. Providing practical advice, tools, and case examples, this book translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.

Produktdetails

• Verlag: Wiley
• Seitenzahl: 224
• Erscheinungstermin: 1. Juni 2009
• Englisch
• Abmessung: 222mm x 145mm x 17mm
• Gewicht: 455g
• ISBN-13: 9781405179034
• ISBN-10: 1405179031
• Artikelnr.: 26499448

Autorenporträt

William H. Macey is CEO of Valtera and has thirty years of experience consulting with organizations to design and implement survey research programs. Benjamin Schneider is Senior Research Fellow at Valtera and Professor Emeritus of the University of Maryland. Karen M. Barbera is a Managing Principal at Valtera Corporation, responsible for overseeing the practice group focused on employee engagement surveys and organizational diagnostics. Scott A. Young is a Managing Consultant at Valtera Corporation, where he consults with the firm's organizational survey clients on content development and measurement, reporting and interpretation of results, research, and action planning. Series Editor: Steven G. Rogelberg, Ph.D., is Professor and Director of Organizational Science, at the University of North Carolina Charlotte. He is a prolific and nationally recognized scholar. Besides his academic work, he founded and/or led three successful talent management consulting organizations/units.

Inhaltsangabe

Series Editor's Preface

Preface

Acknowledgments

1. Engaging Engagement

2. The "Feel and Look" of Employee Engagement

3. The Key to an Engaged Workforce: An Engagement Culture

4. Phase 1 of Creating and Executing an Engagement Campaign:Diagnostics and the Engagement Survey

5. Phase 2 of Creating and Executing an Engagement Campaign:Action Planning and Intervention

6. Burnout and Disengagement: The Dark Side of Engagement

7. Talking Points: Introducing or Rethinking Engagement in YourOrganization

Notes

Subject Index

Author and Name Index

.

Rezensionen

"Macey and his colleagues provide a fascinating analysis ofengagement -- what it means, why it works, and, most importantly,how to create and maintain an engaged workforce."
-Fritz Drasgow, University of Illinois atUrbana-Champaign

"Employee Engagement walks us through the complexity ofthis deceptively simple concept and makes concrete the process oftranslating engagement into hard financial results."
-Peter Cappelli, The Wharton School, University ofPennsylvania

"A hugely important topic, handled with just the right mix ofscholarly insight and practical experience. This book is a valuableaddition to the literature."
-Jeffery S. Schippmann, Balfour BeattyConstruction

"If you want to increase employee engagement to achieve yourorganization's strategic objectives this is the book for you. Itdeconstructs what engagement really means, explains what factorsshape it, shows how to diagnose your organization current state andtell you what managerial levers you can use to increase it andconsequently raise organizational performance. This book is at oncescientifically sound and highly readable."
-Michael Beer, Harvard Business School

"No one knows more about Employee Engagement, in all its forms,than do these authors. They give careful, useful and practicaladvice on using employee opinion surveys to measure and increaseemployee engagement! "
-Allen I. Kraut, Baruch College, C.U.N.Y.