Employee Surveys That Work offers groundbreaking ways to make employee surveys more useful, accurate, and effective. It is meant as a reference to enable better design and use of results, countering a number of unhelpful but common practices that have arisen as company-wide annual employee surveys have become commonplace. Designed to stand on its own as a guide to conducting company-wide annual employee surveys, it reviews the basics of employee surveys (with references provided for readers who want more details on specific points about basic survey design and implementation) and presents new…mehr
Employee Surveys That Work offers groundbreaking ways to make employee surveys more useful, accurate, and effective. It is meant as a reference to enable better design and use of results, countering a number of unhelpful but common practices that have arisen as company-wide annual employee surveys have become commonplace. Designed to stand on its own as a guide to conducting company-wide annual employee surveys, it reviews the basics of employee surveys (with references provided for readers who want more details on specific points about basic survey design and implementation) and presents new insights regarding the challenges and benefits of annual company-wide employee surveys.
Alec Levenson is senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has worked with a broad range of Fortune 500 and Global 500 companies, including American Express, Amgen, Boeing, Cisco Systems, Exelon, Nestlé, PepsiCo, PricewaterhouseCoopers, Royal Bank of Canada, and Sinopec.
Inhaltsangabe
Introduction: A Roadmap to Effective Employee Surveys Part 1: Strategy, goals and objectives 1. Goals: Define a clear survey purpose 2. Objectives: The pros and cons of focusing on employee engagement 3. Methods: Match the measurement to the processes, roles and teams Part 2: Design and delivery 4. Good Survey Practices: Don’t reinvent the wheel 5. Anonymity vs. Insights: Confidentiality and organizational data matching Part 3: Analysis, interpretation and action taking 6. KISS: The power and pitfalls of simplicity 7. The Big Picture: What, how, why and who of statistical modeling 8. Reaching Conclusions: Benchmarking and statistical vs. meaningful differences 9. Moving forward: Reporting and taking action Resources References Index About the author
Introduction: A Roadmap to Effective Employee Surveys Part 1: Strategy, goals and objectives 1. Goals: Define a clear survey purpose 2. Objectives: The pros and cons of focusing on employee engagement 3. Methods: Match the measurement to the processes, roles and teams Part 2: Design and delivery 4. Good Survey Practices: Don’t reinvent the wheel 5. Anonymity vs. Insights: Confidentiality and organizational data matching Part 3: Analysis, interpretation and action taking 6. KISS: The power and pitfalls of simplicity 7. The Big Picture: What, how, why and who of statistical modeling 8. Reaching Conclusions: Benchmarking and statistical vs. meaningful differences 9. Moving forward: Reporting and taking action Resources References Index About the author
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