Combining previously unpublished data from the workplace employee relations survey 1998, the authors own research and literature on the area, this is an advanced book on employment in the hospitality industry. Drawing out the themes of international and national hospitality, it is both analytical and comparative, and considers both the public and private sector, looking at different sub-sections of the industry, such as hotels, holiday camps, restaurants and bars, as well as different sized firms. Whereas other books on the area consider older hospitality issues, this is one of the first books of its kind to consider more contemporary issues, such as skills shortages, labour turnover and training, as well as changes in employment protection law.