Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. It is essential reading for researchers and students of social interaction, as well as scholars of Sociology and Economics.
Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. It is essential reading for researchers and students of social interaction, as well as scholars of Sociology and Economics.
1. Encounters at the counter: An Introduction Lorenza Mondada, Marja-Leena Sorjonen, and Barbara Fox; 2. Approaching the counter at the supermarket: Decision-Making and the accomplishment of couplehood Elwys De Stefani; 3. Customers' inquiries about products: Establishing grounds for the decision to buy Katariina Harjunpää, Lorenza Mondada and Kimmo Svinhufvud; 4. Offering a taste in gourmet food shops: Small gifts in an economy of sale Lorenza Mondada; 5. Embodied trajectories of actions in shop encounters: Giving or placing products on or over the counter Lorenza Mondada and Marja-Leena Sorjonen; 6. Unpacking packing Anna Lindström and Barbara Fox; 7. The request-return sequence: What can happen at the interface between picking up a repaired item and paying for it Barbara Fox and Trine Heinemann; 8. Moving money: Money as an interactional resource in kiosk encounters in Finland Mia Halonen and Aino Koivisto.
1. Encounters at the counter: An Introduction Lorenza Mondada, Marja-Leena Sorjonen, and Barbara Fox; 2. Approaching the counter at the supermarket: Decision-Making and the accomplishment of couplehood Elwys De Stefani; 3. Customers' inquiries about products: Establishing grounds for the decision to buy Katariina Harjunpää, Lorenza Mondada and Kimmo Svinhufvud; 4. Offering a taste in gourmet food shops: Small gifts in an economy of sale Lorenza Mondada; 5. Embodied trajectories of actions in shop encounters: Giving or placing products on or over the counter Lorenza Mondada and Marja-Leena Sorjonen; 6. Unpacking packing Anna Lindström and Barbara Fox; 7. The request-return sequence: What can happen at the interface between picking up a repaired item and paying for it Barbara Fox and Trine Heinemann; 8. Moving money: Money as an interactional resource in kiosk encounters in Finland Mia Halonen and Aino Koivisto.
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