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With examples, insights, and practical criteria, this volume reviews the most popular approaches to organizational change--total quality management, reengineering, and downsizing--in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers.

Produktbeschreibung
With examples, insights, and practical criteria, this volume reviews the most popular approaches to organizational change--total quality management, reengineering, and downsizing--in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers.
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