Sheltered in globalization and worldwide new social challenges, we are immersed in strictly competitive issues that require quality, dynamism and efficiency in the processes, regardless, they will involve native generations to develop communication skills in English as a second language..This manuscript contains precise organization that allows contextualizing both the research results and the needs of critical analysis based on the respective results. This production leads to the projection indicated in the research question and in the objectives. To begin with, the institution where the study was conducted is a private university located on Pedro de Heredia Avenue in Cartagena, "corralito de piedra," one of the most recognized tourist cities in the city.