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Analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. This book describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading.

Produktbeschreibung
Analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. This book describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading.
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Autorenporträt
David L. Olson is the James & H.K. Stuart Professor in MIS and Chancellor's Professor at the University of Nebraska. He has published research in over 150 refereed journal articles, primarily on the topic of multiple objective decision making, information technology, supply chain risk management, and data mining. He teaches in the management information systems, management science, and operations management areas. He has authored 18 books; is associate editor of Service Business, Decision Support Systems, and Decision Sciences; and co-editor in chief of International Journal of Services Sciences. He was a Lowry Mays endowed Professor at Texas A&M University from 1999 to 2001. He was named the Raymond E. Miles Distinguished Scholar award for 2002, and was a James C. and Rhonda Seacrest Fellow from 2005 to 2006. He was named Best Enterprise Information Systems Educator by IFIP in 2006. He is a Fellow of the Decision Sciences Institute.